Shipping

Shipping

Get information on delivery schedules and shipping charges.

 

Delivery Charges

Your delivery charges will depend on the products you order. These charges will be displayed during the checkout process.

 

For Centrepoint, Splash, Lifestyle or Shoe Mart products, your shipping charges are as follows:

Shipping Type

Order Value

Shipping Charge

Cash on Delivery 

Standard delivery

Less than QAR 100

10 QAR

Free

More than QAR 100

Free

Free

 

For Babyshop products, here’s how your shipping charges work:

Shipping Type

Order Value

Shipping Charge

Cash on Delivery Charge

Standard delivery

Less than QAR 100

10 QAR

Free

More than QAR 100

Free

Free

Scheduled delivery

(Furniture)

Less than QAR 100

10 QAR

Free

More than QAR 100

Free

Free

If you’ve ordered any Babyshop product that needs assembly, you’ll be able to schedule a delivery date and time.

Your other orders will be delivered in 2-3 business days.

 

Popular Questions

Get answers to our most frequently asked questions.

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you place your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

If delivery is delayed due to unforeseen circumstances but still done on the same day in a later slot, Centrepoint is not liable to refund the delivery charges.

 

What if I miss a delivery?

If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply contact our Customer Support team at 800-6927, and we’ll schedule another delivery date and time that suits you better.

 

How do I schedule my delivery?

If you order any Babyshop product that needs assembly, you’ll be able to schedule your delivery date and time in 4 simple steps:

1.     Add the product to your basket and proceed to checkout.

2.     Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.

3.     Select your delivery date. Available dates will be highlighted in green.

4.     Select a convenient time to receive your order.

 

Can I pick up my order from your warehouse?

No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.